When should an RTM company start using block management software?

From the moment you take over management - or even during the RTM process itself. Having a central record of issues and communications from day one means you build a clean audit trail rather than inheriting the chaos of whoever managed the block before.

Can Marklet help us manage our managing agent?

Yes. You can archive every email thread, link communications to issues and invoices, and give your managing agent access to a shared workspace. Directors can track what was promised, what was actioned, and what's still outstanding - without relying on your agent to tell you.

Do all directors need to be on Marklet?

No - but it helps. You can use Marklet solo and still benefit from the audit trail and service charge oversight. When you invite fellow directors, everyone works from the same picture and decisions are easier to document.

Is Marklet only for self-managed blocks?

No - Marklet works whether you self-manage or appoint a managing agent. Many RTM companies use it to stay informed and hold their agent to account, rather than replace them.

How is Marklet different from a shared spreadsheet or Google Drive?

Spreadsheets break under version conflicts, emails get buried, and no one can find what was agreed six months ago. Marklet gives you a structured issue tracker linked to emails and invoices, service charge monitoring with budget vs actuals, and a full searchable audit trail - all in one place.

Which accounting systems do you integrate with?

Marklet integrates with Xero, QuickBooks Online, Sage Accounting, and FreeAgent, so service charge spend reconciles against demands and invoices without manual data entry. Accounting integrations are available on the Management plan.

Markletbeta

Right To Manage · Block Management Software

Block management software built for RTM companies

Take control. Stay organised. Challenge with confidence.

Winning the Right To Manage is just the beginning. Marklet gives RTM directors a single platform to track issues, monitor service charges, and maintain a complete record of every communication with your managing agent - from day one.

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What RTM directors need

Running a block after RTM means keeping track of more than a managing agent ever showed you.

marklet.io/issues

Marklet issue detail showing contractor job with quote, approval and completion notes

Issue audit trail

Log every maintenance issue, link it to contractor jobs and invoices, and build an evidence trail that survives director changes.

marklet.io/service-charges

Marklet service charges showing budget vs actuals charts and invoice breakdown

Service charge oversight

Monitor each line item against budget, flag anomalies, and go into every AGM knowing exactly what you're paying for.

marklet.io/emails

Marklet email archive showing threaded email list with search

Managing agent accountability

Archive every email thread, link communications to issues and invoices, and never lose a decision again.

Designed for the RTM journey

Own the freehold through a Residents' Management Company instead, or organising as a residents' association? Marklet covers those too. New to the process? Read our Right to Manage guide or check if your building qualifies for RTM.

Set up in minutes - no IT knowledge needed

Invite fellow directors and leaseholders with role-based access

Works alongside your managing agent or without one

Free forever plan - upgrade only when you're ready

Set up in minutes

No IT knowledge needed. Most RTM companies are up and running in under 10 minutes.

1
Create your block
Sign up and create your block free - address, number of units, and your role as RTM director. Takes under five minutes.
2
Invite directors and leaseholders
Add fellow directors and leaseholders with role-based access. Leaseholders can raise and update issues, but service charge management and issue deletion stay with directors and managers, and leaseholders get read-only visibility over service charges.
3
Log existing issues and upload documents
Import any open issues, upload your lease, insurance certificate, and any correspondence with the previous managing agent or freeholder. Your audit trail starts here.
4
Connect your managing agent (optional)
Invite your managing agent into a shared workspace. They can update issue status, upload contractor quotes, and submit invoices - all tracked and searchable.
5
Monitor service charges and communications
Sync your email to archive every thread with your managing agent. Review service charge demands line by line against budget. Flag anything that doesn't add up. Service charge monitoring needs an upgrade from the Free plan, and demand generation itself is on the Management plan.

Frequently asked questions

Want to know how Marklet can help?

Tell us where you are and we'll reach out with advice specific to your situation. No sales pitch - just useful context.

Ready to run your RTM company with confidence?

Free to start. We'll get you set up.

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