Block management software built for RTM companies
Take control. Stay organised. Challenge with confidence.
Winning the Right To Manage is just the beginning. Marklet gives RTM directors a single platform to track issues, monitor service charges, and maintain a complete record of every communication with your managing agent - from day one.
What RTM directors need
Running a block after RTM means keeping track of more than a managing agent ever showed you.
Issue audit trail
Log every maintenance issue, link it to contractor jobs and invoices, and build an evidence trail that survives director changes.
Service charge oversight
Monitor each line item against budget, flag anomalies, and go into every AGM knowing exactly what you're paying for.
Managing agent accountability
Archive every email thread, link it to the issue it concerns, and never lose a decision again.
Designed for the RTM journey
Managing through a Residents' Management Company instead, or organising as a residents' association? Marklet covers those too. New to the process? Read our Right to Manage guide or check if your building qualifies for RTM.
Set up in minutes - no IT knowledge needed
Invite fellow directors and leaseholders with role-based access
Works alongside your managing agent or without one
Free forever plan - upgrade only when you're ready
Set up in minutes
No IT knowledge needed. Most RTM companies are up and running in under 10 minutes.
- 1
Create your block
Sign up and create your block free - address, number of units, and your role as RTM director. Takes under five minutes.
- 2
Invite directors and leaseholders
Add fellow directors and leaseholders with role-based access. A leaseholder can raise an issue and edit its title, description, labels and files; changing the status or category of any issue is a manager's, deleting one is an estate admin's, and where the plan carries service charges a leaseholder reads the accounts and can raise a query against a line item or an invoice they can see, but cannot change a figure or answer a query.
- 3
Log existing issues and upload documents
Log the issues that are already open, so the history starts with what you inherited rather than with your first day. The document store, for the lease, the insurance certificate and the correspondence, is on the Oversight plan and above.
- 4
Connect your managing agent (optional)
Invite your managing agent into a shared workspace. They can update issue status, upload contractor quotes, and submit invoices - all tracked and searchable.
- 5
Monitor service charges and communications
Forward or CC your block's dedicated Marklet address and the thread is archived against the block. Review the service charge accounts line by line against budget and flag any line item or invoice that doesn't add up. Service charge monitoring needs an upgrade from the Free plan; demands themselves are on the Management plan and above.
Frequently asked questions
Want to know how Marklet can help?
Tell us where you are and we'll reach out with advice specific to your situation. No sales pitch - just useful context.
Ready to run your RTM company with confidence?
Free to start. We'll get you set up.