Unlimited usersEvery director, manager, and leaseholder included - you never pay per seat.
Issue trackerLog repairs and complaints, then track each one from raised to resolved.
Tasks & to-do listsBreak work into assignable checklists so nothing slips between meetings. Tasks you create yourself - scheduled statutory checks are the compliance calendar below.
Email thread historyEvery message about the block, kept against the issue it relates to.
Contacts directoryOne shared address book of residents, contractors, and freeholders.
Resident announcementsPost building-wide notices that reach every leaseholder at once.
Block insightsIssue burndown, category trends, and email volume for your block at a glance.
A page per flat, for the person who holds itOne page per unit: the flat's own facts, everything its holder has raised, and the contact details they keep up to date themselves. Whoever holds the flat sees it, and only theirs - eligibility is holding a unit, never holding a role. What appears on it follows the modules your block has - the money owed arrives with demands and per-unit statements, the documents with document storage.
Easy view for residents who want lessA simplified one-screen version of Marklet - balance, report a problem, notices, who to contact - for the residents you switch it on for. It only changes how things are shown, never what a resident is allowed to see.
Daily or weekly email digestOne summary email a day or a week instead of one per event, set per person. On every plan, because it is a way of sending less.
Meetings & minutesBoard and general meetings with their minutes and resolutions, kept against the decisions they record.
PDF & video email attachmentsKeep PDF and video attachments from email threads - not just images - filed against the right thread and issue.
Encrypted document storageLeases, certificates, and reports held securely and encrypted at rest.
Service charge trackingBudget against actual spend on every line, so residents can see where money goes.
ApprovalsLeaseholders ask for consent to alter, permission to keep a pet, or a key or permit, and you decide with a clear trail.
Statutory information requestsA leaseholder's request for a summary of service charge costs, and to inspect the receipts behind it, with the statutory deadline worked out and your response recorded.
Monthly statements to residentsA monthly email to the residents who opt in: their open problems, recent notices, what is coming up and who to contact - with their account balance where your plan carries per-unit statements. A printable version for anyone without email.
Reports as PDF, CSV or ExcelBudget vs actual, payables, expenditure, compliance status and your contractor compliance register as a PDF to send or a CSV and Excel file to work in, plus a board pack that composes the meeting ones into a single document. Arrears and unit balances join them where your plan carries demands. Every report is built from the same figures as the screen it came from, so a document can never disagree with the page behind it.
Reserve fund trackingSay which budget lines collect into a reserve fund as demands are paid, which levies are raised for it, which invoices are charged to it and which interest on service charge money is the fund's. The balance then reads as its own row on the balance sheet and as the designated breakdown in the year-end pack - worked out from what you designated, never from what a line is called.
Demands & unit apportionmentGenerate service charge demands split per unit from your lease percentages.
Per-unit statements of accountThe demand ledger read one flat at a time, with a leaseholder view of their own account and a statement PDF.
Additional charges & rechargesOne-off levies, recharges and arrears reminders raised outside the annual budget.
Year-end pack for your accountantOne PDF with income and expenditure against last year, the balance sheet, reserve movement, arrears, prepayments, the s.20B position and the bank reconciliation, plus a record of who your accountant is and where the pack has got to. Marklet never files anything: the company's own accounts and its Corporation Tax return stay the directors' job.
Ground rent demandsThe rent each lease reserves, demanded on the s.166 prescribed form for England, with the record of how and when each notice was served and the receipt afterwards. Kept apart from service charges, because rent is neither a service charge nor an administration charge. England only.
Compliance calendar & schedulingStatutory safety checks with renewals flagged before they fall due.
Leaseholder consultationsPut a question to the leaseholders entitled to answer it - an improvement, a change of policy or of contractor - as a yes/no ballot, a date poll, a multiple choice or a ranked vote. Keep the votes, the turnout, and for a yes/no ballot the result against your own approval threshold. Your own consultation, not the statutory Section 20 one.
Formal complaints registerA logged complaints trail with references and deadlines, so a dispute has a documented history behind it.
Building Safety Act: accountable personsThe statutory register of who is accountable for which part of the building, and from when - so you can still answer who was responsible on the day something happened. For buildings 18m or 7 storeys and above.
Safety case, assessment certificate & resident engagementKeep the safety case report, building assessment certificate, resident engagement strategy and resident information requests an occupied higher-risk building has to hold.
Contractor directoryYour approved contractors and suppliers, with contact details and job history.
Legal updates in plain EnglishSummaries of new tribunal decisions and legislation affecting leasehold management, with what each one means for a block like yours. Every item is read and approved by a person before it appears. Information, not legal advice.
Section 20 noticesThe statutory consultation under s.20 of the Landlord and Tenant Act 1985, run stage by stage on the England consultation regulations, for qualifying works and qualifying long term agreements where no public notice is required: notices carrying the prescribed contents, a 30-day observation period on every notice that carries one, and the responses, with the threshold that applies (£250 a leaseholder for works, £100 a leaseholder an accounting period for an agreement) read against the apportionment of the schedule that pays where you name one whose unit shares are recorded, or as an equal split across the estate's units where you name none.
Cyclical maintenance plannerYour calendar of compliance checks and jobs, projected ten years ahead and costed from your own estimates: what falls due each year, what it totals, and a suggested yearly split between the annual budget and a reserve fund.
Works orders, quotes & the CDM recordOne pipeline for getting work done: an order that carries a job from request to completion, whatever prompted it - a resident's issue, a planned maintenance date or a major project. Quotes are weighed with the Section 20 threshold read against the apportionment of the schedule the order names, or as an equal split where it names none or where that schedule holds no apportionment yet, and your own spend authority beside them, and the CDM 2015 record for the project - duty holders, whether it is notifiable, the plans - is kept on the order it belongs to.
AI issue categorisationAINew issues sorted by type and priority automatically, before you read them.
Contractor price benchmarkingAISee how a budget line, a supplier invoice or a contractor's rates compare with typical market rates for blocks of your size, in your region.
Ask Mark AI chat assistantAIAsk questions about your block in plain English, answered from your own data - what happened on an issue, where a budget line went, whether a statutory check is overdue.
Lease analysis - 5 leases includedAIUpload your leases and ask questions of them in plain English, with every answer tied to the clause it came from. Reading a lease again after a correction never counts twice. Further leases are charged individually.
Append-only audit trailA tamper-evident record of every change, kept even after the thing it describes is deleted. On every plan - it is a record of your own decisions.
Export your dataA one-click handover pack per estate: documents, compliance history and the audit trail. On every plan, including Free - the data you enter stays yours to take.
Custom role-based permissionsDecide exactly what each director, manager, or leaseholder can see and do - including your managing agent's staff.
Full analytics dashboardEvery insights tab unlocked - compliance and budget-vs-actual analytics alongside issues and email, to report back to your board.
Priority supportWe aim to answer paid plans first when you need a hand.
Your own branding on resident emails and documentsYour logo, trading name, accent colour and footer on the emails and PDFs Marklet sends out. Co-branding: a Sent via Marklet line stays on everything.
Xero, QuickBooks, Sage & FreeAgentSync service charge spend to your accounting software, with no double entry.
Choose either paid plan on monthly billing at signup and it starts with a 14-day free trial: card details are taken and nothing is charged until the trial ends. Annual plans are charged up front and carry no trial.
Paid plans are priced per unit: you pay whichever is higher, the minimum or your unit count times the per-unit rate. Annual prices are shown per month for comparison; the annual price divided by twelve. You are charged once a year. Marklet is not currently VAT registered, so no VAT is added to the price you are quoted.
Paid plans have no fixed caps on your records, subject to fair use. Storage and AI allowances scale with the units you pay for.
Service charge demands carry the prescribed summary of rights for England or for Wales, whichever your building is in. Section 20 consultation follows the England regulations only.
Try a paid plan for 14 days, free
Choose a monthly paid plan at signup and your block starts on a 14-day trial of it. Explore everything that plan includes before deciding. At the end of it the first payment is collected and the plan carries on, unless you cancel first - cancel during the trial and you are charged nothing and your block moves to Free.
Frequently asked questions
Get started today
Your workspace opens as soon as the Companies House check on your company clears; anything it cannot settle goes to a person here first. Managing agents and larger blocks are set up with us directly, and we onboard you with your real data.
