Big-agency tooling. Boutique service. Clients who can see the difference.
You compete on service, not scale - knowing every block, every caretaker, every director by name. Marklet gives your firm the infrastructure the nationals have: issues, service charges, Section 20 consultations and email in one workspace per block, built and priced for portfolios of five to fifty blocks.
The same statutory duties as a national agent, without the national agent's back office. Marklet carries the admin so the personal service stays personal.
Win back your week
Email files itself against the right block and issue. Ask Mark answers "what happened with the roof leak?" in seconds. The evenings you spend reconciling spreadsheets go back to being evenings.
Compliance without a back office
Section 20 stages, statutory deadlines, a formal complaints log and a full audit trail - evidence ready for directors, auditors or a tribunal, maintained as a by-product of doing the work.
Clients who renew
Directors watch progress live instead of chasing you for updates. When transparency is the default, contract renewal stops being a defence of your fees and starts being a formality.
One portfolio view for you. One dedicated workspace per block for the work.

Your whole portfolio, one login
Every block at a glance: open issues, upcoming deadlines and service charge positions across the estates you manage. Spot the block that needs attention before its directors need to call.

Service charges directors trust
Budget vs actuals on every line, apportioned per unit and per schedule. Demands, arrears and invoices reconciled in one place - RICS-compliant records without the year-end scramble.

Section 20 on rails
Notices, observation windows, estimates and responses tracked stage by stage, with deadlines surfaced before they bite. Every consultation leaves the paper trail a tribunal would ask for.

Email that files itself
Correspondence imports automatically and lands against the right block, issue or invoice. The whole firm sees the history - not just whoever's inbox it arrived in.
Directors of RMCs and RTM companies are told every day to demand transparency from their agents - some of them by us. Marklet makes you the agent who offers it before they ask. Invite a board into their block's workspace and they watch issues progress, see spend against budget and read the audit trail - without a single extra email landing in your inbox.
No implementation project, no consultants. We onboard every agency personally.
Create your agency workspace
Set up your firm and get a portfolio dashboard that shows every block you manage in one place.
Add your blocks
Each estate gets its own workspace with units, apportionment schedules and leaseholder contacts - isolated per client, visible to you across the portfolio.
Bring in your team
Add colleagues with access to the blocks they run. Everyone works from the same record, so holiday cover doesn't need a handover document.
Connect your email
Correspondence imports and files itself against the right block and issue. Decisions and instructions stay findable years later, whoever received them.
Invite your directors
Give RMC and RTM boards oversight access to their own block. They watch progress live, you field fewer chasers, and AGM packs assemble themselves.
We set up every agency personally - your blocks, your team, your directors invited.