Residents' Management Company · Block Management Software

Block management software for RMC directors

Run your company. Oversee your agent. Keep the record straight.

A Residents' Management Company puts leaseholders in charge - and its volunteer directors on the hook. Marklet gives your RMC one workspace for issues, service charges, Section 20 consultations, and every communication, whether you self-manage or employ a managing agent.

What RMC directors need

You carry the legal responsibility. These are the tools that make it manageable.

Marklet issues tracker showing open and resolved issues with status badges

Issue tracking with audit trail

Every repair and decision logged with full history - so accountability survives director handovers and an AGM question can be answered from the record.

Marklet service charges showing budget vs actuals charts and invoice breakdown

Service charge oversight

Budget vs actuals on every line item. Link invoices to approved jobs, spot overruns early, and keep the year's service charge records in one place. On the Oversight plan and above.

Marklet Section 20 proceedings list showing consultation stages, estimated costs and observations

Section 20 consultations

Track every stage of a major works consultation - notices, observations, estimates - run on the England consultation regulations (SI 2003/1987). On the Management plan and above.

Marklet email archive showing threaded email list with search

Communication archive

Every email with your managing agent, contractors, and leaseholders - linked to the issue it concerns and, through that issue, to any related invoices. Searchable, with the full history on a paid plan and the last six months on the free one.

Your company's memory, not your agent's

Agent portals belong to the agent - switch agents and the history goes with them. Marklet belongs to your RMC. Exercising your Right to Manage instead, or running an informal residents' association? Marklet covers those too. Not sure where you stand? Our guide explains what a Residents' Management Company is and what its directors are responsible for.

Built for directors, not managing agents - you own the data, the agent doesn't
Company memory that survives board changes - nothing leaves with a departing director
Works for self-managed RMCs and RMCs that employ an agent
Free forever plan - up to 10 units, 10 open issues and six months of email history

Getting set up

No IT knowledge needed. New accounts are checked against the Companies House register before the workspace opens, and anything the check cannot settle is looked at by a person first.

  1. 1

    Create your RMC's workspace

    Sign up and create your workspace. Add your block and set your role as RMC director, and your company gets an isolated workspace of its own.

  2. 2

    Invite your fellow directors

    Add the rest of the board with director-level access, and optionally give leaseholders a read-only view of open issues and service charge headlines.

  3. 3

    Bring in your managing agent - or don't

    Self-managing RMCs run everything in Marklet directly. RMCs with an agent invite them with a restricted role: they update issues, you keep oversight.

  4. 4

    Load your service charge budget

    On the Oversight plan and above, enter the budget line by line and track actual spend as invoices arrive. Variances surface before they become AGM disputes.

  5. 5

    Archive your correspondence

    Forward block-related email from any provider (including Gmail and Outlook) to your block's Marklet address. Decisions, instructions, and promises stay findable for the next board, not buried in a former director's inbox.

Residents' Management Companies - frequently asked questions

Give your RMC a proper home

Free to start. We'll get you set up.